{"id":1238,"date":"2026-01-26T17:27:18","date_gmt":"2026-01-26T17:27:18","guid":{"rendered":"https:\/\/docs.treethemes.com\/brandberry\/docs\/tips-and-tricks\/common-issues-quick-fixes\/"},"modified":"2026-03-20T10:54:55","modified_gmt":"2026-03-20T10:54:55","slug":"common-issues-quick-fixes","status":"publish","type":"docs","link":"https:\/\/docs.treethemes.com\/brandberry\/docs\/tips-and-tricks\/common-issues-quick-fixes\/","title":{"rendered":"Common Issues &#038; Quick Fixes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1238\" class=\"elementor elementor-1238\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1ac10a e-flex e-con-boxed e-con e-parent\" data-id=\"b1ac10a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6f32794 e-con-full e-flex e-con e-child\" data-id=\"6f32794\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cb5839 elementor-widget elementor-widget-text-editor\" data-id=\"8cb5839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This section covers some of the most common issues users may encounter when working with Brandberry and Elementor, along with simple solutions to help you resolve them quickly.<\/p><h3>Icons Not Showing After Demo Import<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a8bbd6 elementor-widget elementor-widget-text-editor\" data-id=\"8a8bbd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>On some servers, icons might not show up in Elementor. If that happens, just upload the icons again. Check out this video to see how it&#8217;s done.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42cd525 elementor-widget elementor-widget-video\" data-id=\"42cd525\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=WKxp4TLqkYc&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e4cecf elementor-widget elementor-widget-text-editor\" data-id=\"7e4cecf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>\u00a0<\/h3><h3>Elementor Editor Not Loading<\/h3><ul><li>Clear your browser and plugin cache<\/li><li>Temporarily disable all plugins except Elementor<\/li><li>Ensure your PHP version meets the minimum requirements<\/li><li>Increase PHP memory limits if needed<\/li><\/ul><h3>White Screen or Fatal Error<\/h3><ul><li>Enable WordPress debug mode to identify the error<\/li><li>Check for incompatible plugins<\/li><li>Switch temporarily to a default WordPress theme to test<\/li><\/ul><h3>Styles or Layout Missing After Update<\/h3><ul><li>Clear all caches (browser, plugin, server)<\/li><li>Regenerate Elementor files and data<\/li><li>Re-save Theme Settings<\/li><\/ul><h3>Demo Import Issues<\/h3><ul><li>Make sure all required plugins are installed and activated<\/li><li>Increase PHP execution time and memory limits<\/li><li>Try importing demos on a fresh WordPress installation<\/li><\/ul><h3>Contact Forms Not Sending Emails<\/h3><ul><li>Install an SMTP plugin to improve email delivery<\/li><li>Check your hosting email configuration<\/li><li>Test with a different email address<\/li><\/ul><p>If an issue persists, we recommend checking your hosting environment or contacting professional support for further assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>This section covers some of the most common issues users may encounter when working with Brandberry and Elementor, along with simple solutions to help you resolve them quickly. Icons Not Showing After Demo Import On some servers, icons might not show up in Elementor. If that happens, just upload the icons again. Check out this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":210,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","doc_tag":[],"class_list":["post-1238","docs","type-docs","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/docs\/1238","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/comments?post=1238"}],"version-history":[{"count":7,"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/docs\/1238\/revisions"}],"predecessor-version":[{"id":1382,"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/docs\/1238\/revisions\/1382"}],"up":[{"embeddable":true,"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/docs\/210"}],"wp:attachment":[{"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/media?parent=1238"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/docs.treethemes.com\/brandberry\/wp-json\/wp\/v2\/doc_tag?post=1238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}