Common Issues & Quick Fixes

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This section covers some of the most common issues users may encounter when working with Brandberry and Elementor, along with simple solutions to help you resolve them quickly.

Icons Not Showing After Demo Import

On some servers, icons might not show up in Elementor. If that happens, just upload the icons again. Check out this video to see how it’s done.

Elementor Editor Not Loading

Clear your browser and plugin cache
Temporarily disable all plugins except Elementor
Ensure your PHP version meets the minimum requirements
Increase PHP memory limits if needed

White Screen or Fatal Error

Enable WordPress debug mode to identify the error
Check for incompatible plugins
Switch temporarily to a default WordPress theme to test

Styles or Layout Missing After Update

Clear all caches (browser, plugin, server)
Regenerate Elementor files and data
Re-save Theme Settings

Demo Import Issues

Make sure all required plugins are installed and activated
Increase PHP execution time and memory limits
Try importing demos on a fresh WordPress installation

Contact Forms Not Sending Emails

Install an SMTP plugin to improve email delivery
Check your hosting email configuration
Test with a different email address

If an issue persists, we recommend checking your hosting environment or contacting professional support for further assistance.